New capability Now in beta

After a death, the mailbox is the closest thing to a list.

Settle reads one mailbox and works out what was being paid for, which accounts and policies existed, and who to call — then puts it in a single Estate Record: a signed document you can hand to an attorney, an accountant, or the rest of the family.

In beta · the mailbox is connected read-only · no outside AI provider sees the mail

Before you start. Haven can’t tell you whether you are entitled to open this mailbox. That comes from the will, the court, or the provider’s own process for a deceased person’s account. Settle starts after that: it only opens a mailbox someone signs into and connects.

The problem

The statements stopped coming on paper. The charges didn’t stop.

Whoever settles an estate has to answer a question nobody prepared for: what did this person have? Twenty years ago the answer sat in a filing cabinet. Now it is in a mailbox — paperless statements, autopay confirmations, renewal notices, a policy nobody in the family knew about, an accountant whose name is on one email from March.

Meanwhile the direct debits keep going out, and every institution you call wants an account number before it will speak to you. Doing it by hand means searching the mailbox for each kind of account, opening messages to find an account number and a phone number, and writing it all down. One real Gmail mailbox covering twenty months held 50 institutions — by our estimate, around ten hours of that work, at the worst time in someone’s life. It is also how things get missed.

A card still charging A policy nobody knew about The accountant’s name A loan still being serviced Three streaming subscriptions
How it works

One mailbox in. One record out.

Four steps. The sweep is the same nine questions every time — it isn’t a search you have to word correctly.

01

Connect, read-only

Haven asks the mail provider for read access and nothing else. The mailbox is marked read-only for Settle: never scanned for findings, never acted on, never mixed in with your own accounts.

02

Sweep

Haven reads subject lines, senders and short previews on this computer and sorts what it finds into nine categories. It runs in the background — you can close the page and come back.

03

Review

The result is one line per institution: how many messages, when they started and stopped, whether they arrive on a schedule, and any account or policy number exactly as the mail wrote it.

04

Hand it on

Save the Estate Record. It is a Word document in its own folder, signed, so whoever receives it can confirm nothing has been changed — without installing anything.

What it looks for

Nine questions, asked of every message.

You can switch any of them off before a sweep starts, and narrow it to a date range. By default it reads the whole mailbox.

Recurring charges

Subscriptions, memberships, anything that renews — the direct debits that carry on until someone stops them.

Financial institutions

Banks, brokerages, retirement accounts, lenders. Usually the first calls to make.

Insurance

Life, home, auto, health, long-term care — including policies the family never knew existed.

Utilities and services

Power, gas, water, internet, phone. The accounts a property needs transferred or closed.

Property and vehicles

Tax notices, registrations, HOA dues, leases, storage.

Professional contacts

The accountant, the attorney, the financial adviser, the doctor — with the address they wrote from.

Obligations

Loans, mortgages, payment plans, anything still being serviced.

Government

IRS, Social Security, Medicare, DMV, VA.

Digital accounts

Anything that sends a sign-in code or a password reset — the accounts that need closing or memorialising.

The Estate Record

Something you can actually hand to someone.

A Word document, saved in its own folder with a signed manifest beside it. No account needed to read it, and none to check it.

The results screen

The register, before it’s a document.

When a sweep finishes, Haven shows what it found: one row per institution, grouped by category, with how often it wrote, when it last did, and any account number exactly as the mail wrote it. Open a row to see the messages behind it, file it somewhere else, then save the Estate Record.

Open it in the product tour →

The tour runs in your browser with a made-up estate — the same one shown here. Nothing to install.

  1. 01What was searched, and what wasn’t. Which accounts, which categories, which dates — and plainly, what the sweep could not see: spam, deleted mail, the contents of attachments, and any document whose file name gave nothing away on a drive Haven can only read the names of.
  2. 02A summary in plain language. How many institutions, how many appear to charge on a schedule, which have gone quiet.
  3. 03The register. One row per institution, grouped by category, with dates, message counts, cadence, and account or policy numbers exactly as the mail wrote them.
  4. 04Where the papers are. The wills, trusts, deeds, titles, returns and policies Haven found on the swept accounts’ drives and, if you ask it to, on the computer Haven runs on — with where each one sits and how it was identified.
  5. 05People and professional contacts. Who wrote, in what capacity, and how to reach them.
  6. 06A chronology and the exhibits. The messages themselves, numbered, so a claim in the register can be checked against the mail it came from.
Checkable by anyone

Signed, so it can be trusted at a distance.

The manifest saved beside the document holds a fingerprint of the record and of every message and file in it, signed on the computer that produced it. An attorney can drop the folder on havenprotect.app/verify and see, in their own browser, that nothing has been altered since it was made. Nothing is uploaded to do it.

Honest by construction

It says what it doesn’t know.

Numbers and contacts are copied as found and have not been confirmed with anyone. Nothing in the record claims an account is open, a balance exists, or a policy is in force — only that the mailbox contains messages from that institution. The gaps are printed on the first page rather than left for someone to discover.

On this computer

The mail stays on your machine.

A sweep reads subject lines, senders and previews on your machine, then the full text of only the few messages the record quotes. To tell an insurer from a newsletter, Haven’s own private model is shown each sender’s name, a few subject lines and the closing lines of up to two of its messages — and, to write the summaries, the finished register. What it is shown is scrubbed first, never stored, and never sent to an outside AI provider. Every request, to Google, Microsoft, Yahoo, AOL or Haven, appears in the app’s Logging tab, and the record itself says exactly what the model saw.

For executors and attorneys

Built to shorten the call list.

The register is a starting point for the calls and letters that follow, not a substitute for them. Where an institution wrote hundreds of times, the record reproduces the first, the last, and the ones between that show a charge, a statement or a sign-in — not its advertising — and says so; the counts and dates still cover every message found. Using Settle for clients? Tell us what your practice would need.

What it costs. $59 for one record, or unlimited with membership at $99/yr. Most executors settle one person’s affairs from one mailbox, once, so a single record is usually enough: it gives you 90 days to run the sweep, check it and run it again, and it counts as used when you first save the signed Estate Record. See pricing.
What it can’t do

A mailbox is a record of anything that emails.

Paper statements, accounts under another address, and anything that only ever telephoned will not appear in a sweep, because they were never in the mailbox to begin with. Settle finds what the mail shows, which is a great deal more than most families start with — and less than everything.

Doing this for yourself, while you still can? Prepare runs the same sweep on your own mail and lets you confirm it, so the people you leave it for start with a Personal Record instead of a mailbox.

Now in beta

Start with the mailbox. Finish with a record.

Settle is live for Haven beta members: connect the mailbox read-only, run the sweep, and save the Estate Record. If someone has already sent you one, you can check it without installing anything.

Read-only access · never scanned for findings · no outside AI provider sees the mail